Customer expectations are changing rapidly. The AI revolution is driving demand for personalised insights, proactive communication and real-time access to data. This is all possible with Inauro’s Perspio™ AI-powered Operational IoT platform, which redefines your customer experience by integrating dynamic device data, automating workflows and offering predictive analytics. With Perspio™, your customer experience is streamlined, offering seamless interactions, faster issue resolution and scalability for growth. Ready to elevate your customer portal to position your business for the future?
Enhance customer experience with AI-powered solutions
Optimise every interaction through connected technology
Perspio™ takes your customer portal to the next level, turning a static interface into a powerful tool for engagement and efficiency. With predictive analytics, seamless integration into your existing systems, and a ‘set-and-forget’ design, Perspio™ needs no ongoing administration and works effortlessly in the background. Your customers get the data they need, exactly when they need it, without any extra work for your team.
Provide reliable, real-time updates
Customers expect accurate, up-to-the-minute information. With Perspio™, your client portal integrates IoT data streams and operational context, offering real-time updates on metrics like order status, asset locations and service schedules. Your clients or customers are always informed and empowered to make decisions with confidence.
Turn customer data into personalised insights
Perspio™ goes beyond simply connecting your systems to enhance them with contextualised, actionable insights. By integrating customer interaction history with operational data, your portal delivers personalised recommendations, predictive maintenance schedules or tailored reports.
Enable proactive customer communication
Stay ahead of customer concerns with proactive notifications powered by Perspio™. From alerting customers about delays or changes to providing pre-emptive updates about equipment servicing or operational impacts, Perspio™ ensures your customer portal delivers a seamless communication experience.
Ready to transform your operations?
Inauro’s clients have leveraged Perspio™ to
24
Improve customer stickiness through enhanced accessibility
by providing 24/7 access to critical operational data and insights.
Scale easily as their customer bases grow
by enabling them to handle increased traffic without compromising on service quality.
Gain actionable insights for better decision-making
by centralising data from multiple sources and offering real-time analytics.
Trusted by global brands
Inauro partners with brands across the globe, including Scully RSV, Hitachi and Kubota to redefine their customer engagement with our Perspio™ platform. Trusted by industry leaders in manufacturing, logistics and beyond, Perspio™ has the power to transform your customer portal and with it your entire customer experience.
Simplify your operations with Inauro
Inauro simplifies customer engagement by connecting your data, systems and processes into a single, powerful platform. With Perspio™, your business can deliver proactive updates, personalised service and efficient issue resolution, all while optimising internal workflows.
