Ilsa Walsh, Uphire Business Services Manager

Perspio gives us fault usage information to help us respond to faults as they happen and even before they happen … we can identify if a customer has a machine that hasn’t been used or charged for an excessive period of time. With a quick phone call or an automated text message, we can get in front of potential equipment breakdowns with a reminder to plug the unit into a powerpoint. That establishes trust between Uphire and the customer.